Peter – You were in the right place in your original post, except you have to go to the “AutoFormat As You Type” tab. There is a checkbox on that tab that will turn off the formatting that occurs as you type.
To be honest, I am not sure what the effect of the settings on the “AutoFormat” tab is. I always use the “AutoFormat As You Type” tab to turn this feature off.
Hope that helps…
On the Tools menu, click AutoCorrect Options, and then click the AutoFormat As You Type tab.
Under Replace as you type, select or clear the “Straight quotes” with “smart quotes” check box.
There seems to be 2 tabs with “replace straight quotes with smart quotes”.
Tab 1: AutoFormat
Tab 2: AutoFormat as You Type
If the contact has a special character Outlook will automatically quote the name in the Inbox and outbox, there is no fix for that.
I know JoshP said Delta-Force’s answer is a copy of Shannon’s answer, but let’s make this super clear in one spot.
As Delta-Force says, you may to need to set this in two places, the one the OP mentioned (AutoFormat) AND the one Shannon mentioned (AutoFormat As You Type).
I found a place that describes this reasonably well for Word, and I’ll edit those instructions to describe Outlook here:
- On the File tab, click Options.
Editor Optionsand then click the
- In the AutoCorrect dialog box, do the following:
- Click the
AutoFormat As You Typetab, and under Replace as you type, select or clear the “Straight quotes” with “smart quotes” check
- Click the
AutoFormattab, and under Replace, select or clear the “Straight quotes” with “smart quotes” check box.
- Click OK in the AutoCorrect dialog.
- Click OK in the Editor Options dialog as well.
Here they are in all of their duplicitous glory.